Terms and Conditions for dinesQL Pte Ltd

Effective Date: 04-Sep-2026

These Terms and Conditions (“Terms”) govern your use of the dinesQL Pte Ltd website and your submission of enquiries, messages, appointment requests, or other information through our website, AI Agent, contact forms, or related communication channels.

By submitting a message or enquiry to dinesQL Pte Ltd (“dinesQL”, “we”, “our”, or “us”), you confirm that you have read and accepted these Terms and our Privacy Policy.

1. About dinesQL

dinesQL Pte Ltd is a Singapore-based data and AI consultancy providing services including data architecture, data engineering, analytics, business intelligence, cloud data platforms, artificial intelligence, agentic solutions, training, consulting, and related technology services.

Information provided through our website is intended to help visitors understand our services and communicate with us about potential requirements.

2. Use of Our Website and Communication Services

You may use our website, contact forms, AI Agent, appointment facilities, and other communication channels to:

You agree to provide information that is accurate and relevant to your enquiry.

You must not use our website or communication services to:

3. Information You Provide

When you contact us, you may provide information such as your name, company name, email address, phone number, project requirements, technical information, or other details relevant to your enquiry.

By submitting this information, you authorize us to use it for the purpose of:

Our handling of personal information is further explained in our Privacy Policy.

4. Communication Consent

By submitting a message or enquiry, you consent to dinesQL contacting you regarding that enquiry using the contact information you provide.

This may include communication by:

Submitting an enquiry does not automatically subscribe you to unrelated marketing communications.

5. AI Agent Communications

Our website or communication channels may include an AI-powered Agent that can provide information about our services, answer general questions, collect requirements, and assist with arranging appointments.

You acknowledge that:

Use of information submitted through the AI Agent is also governed by our Privacy Policy.

6. No Automatic Contract or Engagement

Submitting a message, enquiry, appointment request, or project requirement does not create a contractual relationship between you and dinesQL.

A consulting, implementation, training, support, or other professional engagement will begin only after the relevant parties agree to the applicable commercial terms, scope, responsibilities, fees, and other contractual conditions.

Where a separate proposal, statement of work, service agreement, subscription agreement, or other contract has been entered into, that agreement will govern the relevant services.

7. Estimates, Recommendations and Preliminary Information

Any information, recommendation, estimate, architecture suggestion, pricing indication, timeline, or technical guidance provided during an initial enquiry or discussion is preliminary unless expressly stated otherwise in a formal written agreement.

Final requirements, architecture, timelines, pricing, deliverables, and responsibilities may change after a detailed assessment.

8. Confidential or Sensitive Information

You should avoid submitting highly confidential information, passwords, private keys, access tokens, production credentials, or other security-sensitive information through general website forms or initial enquiries.

If sensitive information is required for a project, we will agree on an appropriate and secure method for exchanging it.

Information disclosed as part of an established project may also be subject to separate confidentiality or non-disclosure agreements.

9. Intellectual Property

Unless otherwise stated, the content available on the dinesQL website, including text, graphics, designs, service descriptions, documentation, logos, and other materials, is owned by or licensed to dinesQL Pte Ltd.

You may view and use website content for your own informational purposes.

You may not reproduce, distribute, modify, commercially exploit, or present our content as your own without appropriate permission.

Intellectual property created as part of a consulting or implementation engagement will be governed by the applicable project agreement or contract.

10. Third-Party Services

Our website and services may integrate with or refer to third-party platforms and services such as Microsoft, Databricks, Meta, cloud providers, AI providers, communication platforms, or other technology vendors.

Third-party platforms operate under their own terms, availability commitments, security policies, and privacy practices.

dinesQL is not responsible for changes, outages, limitations, pricing changes, or other actions of independent third-party providers.

11. Website Availability

We aim to keep our website and communication services available and operating correctly, but we do not guarantee uninterrupted or error-free availability.

We may temporarily modify, suspend, or discontinue parts of the website or related communication services for maintenance, security, upgrades, or other operational reasons.

12. Accuracy of Website Information

We make reasonable efforts to keep information about our services accurate and current.

However, technologies, cloud services, AI platforms, licensing arrangements, pricing, and vendor capabilities change frequently.

Information published on the website should therefore not be considered a guarantee that a particular capability, service, feature, price, or technical approach will remain unchanged.

Specific requirements should be confirmed with us before making implementation or commercial decisions.

13. Limitation of Liability

To the extent permitted by applicable law, dinesQL will not be liable for indirect, incidental, special, or consequential losses arising solely from:

Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited under applicable law.

Any liability relating to paid professional services will be governed by the applicable service agreement, proposal, statement of work, or contract.

14. Privacy and Data Protection

Your use of our website and submission of information are also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, disclose, and protect personal and business information.

By submitting an enquiry, you confirm that you have had the opportunity to review our Privacy Policy.

15. Links to Other Websites

Our website may contain links to third-party websites.

These links are provided for convenience or reference only.

We do not control third-party websites and are not responsible for their content, availability, security, or privacy practices.

16. Changes to These Terms

We may update these Terms periodically to reflect changes to our website, services, business practices, or legal requirements.

The latest version will be published on this page with an updated effective date.

Continued use of the website after changes have been published constitutes acceptance of the revised Terms where permitted by applicable law.

17. Governing Law

These Terms are governed by the laws of Singapore.

Any dispute relating to these Terms or use of the dinesQL website will be subject to the jurisdiction of the courts of Singapore, unless otherwise required by applicable law or agreed separately in writing.

18. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

dinesQL Pte Ltd
68 Circular Road, #02-01, Singapore 049422
Email: info@dinesql.com
Website: https://dinesql.com